The Tollgate Health Centre (Ambrose Avenue Group Practice)

2 reviews

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Tollgate Health Centre
145 London Road

01206 549444

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2 reviews from the local community

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#16 of 229 GPs services in Essex

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The Tollgate Health Centre (Ambrose Avenue Group Practice) Feedback

  1. Professional, kind and sensitive to my needs.

    I attended for routine cervical smear test. The nurse who I believe was a Sister greeted me very professionally. She wore her name badge so I could easily see her name which I feel is extremely important when you are a patient using the NHS. Beverly asked me relevant questions and discussed how my test results will be related back to me and how the testing has changed for the better over the last 12 months. I was able to ask Beverly anything that I deemed interesting or necessary, ie I discussed how my grand daughter had told me that she had received the HPV inoculation lady week at her school.
    My very intimate procedure was without doubt the less painful I have ever undertaken. Beverly took time to prepare for the procedure and she was obviously confident in her approach.

  2. Very hard to get through on the phone

    Appointment system not good.
    As cannot get through on the phone from 8 am to midday then all appointments are gone. Doctors good staff kind.