We are an independent charity set up under the Health & Social Care Act 2012 (updated in 2022) and we use your voice to improve health and care in Essex. We undertake high-quality research and engagement to uncover your experience of services and use it to shape health and care. 

We can help you find out about and access health and social care services through our Information & Guidance Service. Call 0300 500 1895, text 07712395398 or between 10am and 2pm on Monday, Wednesday and Friday, use our live chat facility in the bottom right corner of this page. Outside of those times, you can use it to leave us a message. Check out how to get involved!