The Tollesbury Practice

2 reviews

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25 High Street

01621 869204

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2 reviews from the local community

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#11 of 227 GPs services in Essex

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Staff (Terrible to Excellent) Terrible Excellent

Facilities/environment (Terrible to Excellent) Terrible Excellent

Treatment and care (Terrible to Excellent) Terrible Excellent

Accessibility/waiting times (Terrible to Excellent) Terrible Excellent

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The Tollesbury Practice Feedback

  1. Excellent

    Having moved from a large surgery where you were a number, I have a complete new outlook about visiting the doctors. I am able to get an appointment at short notice, or sit and wait at the ‘walk in service’. I am now a name and no longer a number, and am seen by a doctor that ‘knows me’, rather than a group of doctors that spend most of the appointment time reading through my notes.
    The nurses, pharmacists and receptionist are all very helpful and very pleasant and go the extra mile!
    Would be very reluctant to have to use a large practice again.

  2. flexible appointment system

    Quite easy to get an appointment here that suits, they have various methods, sit and wait for an urgent appointment, evening appointments etc so easy to fit around family and working life. Good nurse and reception and opportunities to feedback. The only thing i would change is the lack of magazines in reception – they have taken them away because ‘inappropriate’ material, but why not just police it – it’s better than having bored patients who have nothing to read when surgery is running late and therefore get increasingly frustrated?! Minor, but easy to fix! [What was good about the service? How do you think this service could be improved? – edited by HWE] More magazines.