The Pump House Surgery

2 reviews

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Nonancourt Way
Earls Colne

01787 222022

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2 reviews from the local community

Read Feedback

#23 of 227 GPs services in Essex

Terrible Excellent
  • Overall
  • Facilities
  • Staff
  • Wait Time
  • Care

Tell us about your experience...

Overall Rating*: (Terrible to Excellent) Terrible Excellent

Staff (Terrible to Excellent) Terrible Excellent

Facilities/environment (Terrible to Excellent) Terrible Excellent

Treatment and care (Terrible to Excellent) Terrible Excellent

Accessibility/waiting times (Terrible to Excellent) Terrible Excellent

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The Pump House Surgery Feedback

  1. Distinct lack of empathy

    1. GP and practice manager refusing to provide a letter of support for a PIP application, not exactly joined up government.
    2. No card machine for prescription payments.

  2. Treated with utmost care

    Offered an appointment to suit me and the doctor I saw listened to me and helped me through my problem