Mental health

The Lakes

1 reviews

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Colchester District General Hospital
Turner Road

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1 review from the local community

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#22 of 53 Mental health services in Essex

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Overall Rating*: (Terrible to Excellent) Terrible Excellent

Staff (Terrible to Excellent) Terrible Excellent

Facilities/environment (Terrible to Excellent) Terrible Excellent

Treatment and care (Terrible to Excellent) Terrible Excellent

Accessibility/waiting times (Terrible to Excellent) Terrible Excellent

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The Lakes Feedback

  1. Dangerously inadequate.

    1. Access and assessment team. Did not identify themselves correctly, Care plan scrawled on a piece of paper, complete lack of empathy, compassion and mindfulness, unprofessional, disinterested, uncaring attitude and unable to communicate effectively. 2. Consultant Psychiatrist – Combative, antagonistic, rude, unable to explain admissions rationale so as to be understood, and attempted to coerce me into continuing with unsuitable medication. This is a complete disregard of the 6 C’s of care and amounts to a breach of the NHS constitution.