Mental health

The Lakes

1.0
1 reviews

No description has been entered for this service.

Address
Colchester District General Hospital
Turner Road
Colchester
Essex
CO4 5JL

Claim this service

Complete the form below to make a service management claim and one of our team will be in touch

Already claimed a service? Click here to login.

  • Strength indicator
  • This field is for validation purposes and should be left unchanged.

1 review from the local community

Read Feedback

#22 of 53 Mental health services in Essex

Have you used this service?

Click here to leave a review!

Terrible Excellent
  • Overall
  • Facilities
    Not enough ratings
  • Staff
    Not enough ratings
  • Wait Time
    Not enough ratings
  • Care
    Not enough ratings

Tell us about your experience...

Overall Rating*: (Terrible to Excellent) Terrible Excellent

Staff (Terrible to Excellent) Terrible Excellent

Facilities/environment (Terrible to Excellent) Terrible Excellent

Treatment and care (Terrible to Excellent) Terrible Excellent

Accessibility/waiting times (Terrible to Excellent) Terrible Excellent

Your details

Yes No

The Lakes Feedback

  1. Dangerously inadequate.

    1. Access and assessment team. Did not identify themselves correctly, Care plan scrawled on a piece of paper, complete lack of empathy, compassion and mindfulness, unprofessional, disinterested, uncaring attitude and unable to communicate effectively. 2. Consultant Psychiatrist – Combative, antagonistic, rude, unable to explain admissions rationale so as to be understood, and attempted to coerce me into continuing with unsuitable medication. This is a complete disregard of the 6 C’s of care and amounts to a breach of the NHS constitution.