GPs

Sidney House Surgery

2.5
2 reviews

No description has been entered for this service.

Address
Strutt Close
Hatfield Peverel
Chelmsford
Essex
CM3 2HB

Contact
01245 380324
www.sidneyhouseandthelaurels.nhs.uk/

Claim this service

Complete the form below to make a service management claim and one of our team will be in touch

Already claimed a service? Click here to login.

  • Strength indicator
  • This field is for validation purposes and should be left unchanged.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

2 reviews from the local community

Read Feedback

#38 of 227 GPs services in Essex

Terrible Excellent
  • Overall
  • Facilities
  • Staff
  • Wait Time
  • Care

Tell us about your experience...

Overall Rating*: (Terrible to Excellent) Terrible Excellent

Staff (Terrible to Excellent) Terrible Excellent

Facilities/environment (Terrible to Excellent) Terrible Excellent

Treatment and care (Terrible to Excellent) Terrible Excellent

Accessibility/waiting times (Terrible to Excellent) Terrible Excellent

Your details

Yes No

Yes No

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Sidney House Surgery Feedback

  1. Reception triage

    Reception staff are triaging patients
    They can be pushy to those not wishing to explain what is wrong
    This can be off putting and if you have mental health concerns you might give up.
    Training and offering options would be better

  2. Patient

    Appalling. THe surgery does not offer any patient care and has processes that can cause harm. It does not answer phone, respond to letters or emails. If you walk in to the surgery to speak to reception they will tell you to phone in … they do not answer the phones!

    • Katrine Brewer (Practice Service Administrator) replied on

      Thank you for sending us your message through Healthwatch Essex. We aim to provide a high standard of service to all our patients and we are so sorry to learn that we have not met your expectations on this occasion. We have made a lot of changes and improvement since 2017 and I hope you find our services satisfactory.
      Best Regards
      Sidney House and The Laurels