Community

Provide Head Office

1.0
2 reviews

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Address
Provide Corporate Offices
900 The Crescent
Colchester
Essex
CO4 9YQ

Contact
0300 303 9999
www.provide.org.uk/

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2 reviews from the local community

Read Feedback

#20 of 242 Community services in Essex

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Overall Rating*: (Terrible to Excellent) Terrible Excellent

Staff (Terrible to Excellent) Terrible Excellent

Facilities/environment (Terrible to Excellent) Terrible Excellent

Treatment and care (Terrible to Excellent) Terrible Excellent

Accessibility/waiting times (Terrible to Excellent) Terrible Excellent

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Provide Head Office Feedback

  1. No appointments available

    Called to make an appointment for past week couldn’t get through, then told to see gp, go referred back to SHC. SHC no appointments for nearly a month, then only telephone appt. I need help today not end of this month!

  2. No appointments available across North Essex.

    I have tried to make an appointment but to no avail. Appointments don’t exist, it’s walk-in only, which means you have to take half a day off work to be seen. The opening hours on the website are wrong and there are no directions to find the clinics building.
    1. Open the actual clinic to provide a service.
    2. Provide accurate opening times on the website.
    3. Allow appointments to be made, like you would expect from any medical service.

    • Jane Churchman replied on

      I am sorry that you have had this experience. If you would like to contact the Customer Service Team on 0300 303 2637 I can look into this for you.