Optident Dental Clinic

Optident Dental Clinic Feedback

1. Avoid avoid

   AVOID AVOID AVOID

   NHS 111 referred me to these clowns for an out of hours emergency appointment on a bank holiday Monday when I required urgent care. The gentleman on the phone is difficult to understand and scheduled me in for 15.00pm on day in question. I arrived at 14.46pm, nice and early to be greeted by same person I had spoke to on the phone previously. He subsequently denied me entry on the grounds that he believed I was late for my appointment.

   He claims that my time allotted was for 14.45 and refused to help and sent me on my way. Due to his error and stubbornness I now write this review whilst in discomfort and have to wait another day until my usual and competent dentist is reopen.

   I was not late and even if I was by the 60 seconds that he claims I find it to be of complete unreason on his account to deny me my treatment.

   Do not rely on these guys for treatment and approach the receptionist with caution.

   Regards

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