Hospitals

Mayfield Unit

1.0
1 reviews

No description has been entered for this service.

Address
Thurrock Community Hospital
Long Lane
Grays
Essex
RM16 2PX

Contact
0300 300 1886

Claim this service

Complete the form below to make a service management claim and one of our team will be in touch

Already claimed a service? Click here to login.

  • Strength indicator
  • This field is for validation purposes and should be left unchanged.

1 review from the local community

Read Feedback

#13 of 22 Hospitals services in Essex

Have you used this service?

Click here to leave a review!

  • Overall
  • Facilities
    Not enough ratings
  • Staff
    Not enough ratings
  • Wait Time
    Not enough ratings
  • Care
    Not enough ratings

Tell us about your experience...

Overall Rating*:

Staff

Facilities/environment

Treatment and care

Accessibility/waiting times

Your details

Yes No

Mayfield Unit Feedback

  1. Totally Let Down by Care

    My partner was moved to this unit for rehabilitation after a 3 month stay in Basildon. For the first three days we couldn’t fault the place. It was such a nice environment after hospital and my partner’s mobility was improving rapidly. Then on the fourth day he was very poorly and had to be returned to Basildon via resus. He was suffering from aspiration pneumonia and the complication from his liver disease had created a critical situation. When asked how this had happened the staff could not explain and did not try to. it became apparent that he had been restless and confused the previous night about three hours after he had been perfectly happily and healthily eating his meal in the garden. No one seem to have bothered contacting a doctor until the following afternoon when an ambulance was called on a two hour slot. The ambulance did not arrive but it wasn’t until night staff arrived that any effort was made to speed up the hospital transfer as my partner’s condition was worsening. The night staff also checked his obs regularly which hadn’t been happening. After a 5 hour wait and an Emergency Ambulance being called did my partner receive the appropriate treatment and then has spent a week in Basildon now waiting for another bed to become free to continue his rehabilitation, putting his recovery back several weeks. [What was good about the service? How do you think this service could be improved? – edited by HWE] The physiotherapy available at this unit was fantastic but understanding the care needs of someone recently leaving hospital needs to be improved to avoid what happened to my partner.