Mental health

Knightswick Clinic

1.0
3 reviews

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Address
Folksville Road
Canvey Island
Essex
SS8 7AD

Contact
01268 686730
www.sept.nhs.uk

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3 reviews from the local community

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#16 of 52 Mental health services in Essex

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Knightswick Clinic Feedback

  1. Not good

    Saw a psychiatrist. Refused medication. I was offered ongoing support but only twice a month. If you ring to speak to duty care they are very rude and act like they don’t care. It seems people here don’t want to help.

  2. No support provided after seeing consultant

    No support services provided even though patient suffers from self harm. I cannot think of anything that was good about the service the patient received.
    The service can be improved by providing mental health counselling, ensuring the patient has confidence in the organisation they are dealing with.

  3. Poor

    I saw a female middle grade (e.g. registrar) psychiatrist here. It was my first outpatient’s appointment at the clinic. The psychiatrist gave me the impression that she could not be bothered with me at all. I was not given an update on the plan moving forward and a diagnosis was never discussed. I was very disappointed and I thought after what’s the point of going to the psychiatrist at all.

    • Robert Winter replied on

      We are sorry you did not get the service you expected, if you would like to discuss it with us please do get in contact with the Patient Advice and Liaison on 0800 085 7935 or email on pals@sept.nhs.uk