Home care

Caring Direct Limited

1 reviews

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Unit 8 Freeplort Office Village
Century Drive
CM77 8YG

01376 653162

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1 review from the local community

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#8 of 269 Home care services in Essex

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Caring Direct Limited Feedback

  1. Disappointing


    Decided to appoint caring direct for my mother’s care and subsequently regret this decision within one week. Start of care a Saturday in october having paid 7 days in advance for two carers for 30 minutes, the first few days a learning curve for both subsequently by the Wednesday a visit was completed in 15 minutes with tasks not done and again on the thursday the visit rushed and my mother not feeling bathed. Upon raising this with the office they stated that the minimum payment is 30 minutes not the visit. Luckily decided to record the visits, nice girls more training required and with all my mother’s grand children at universities these recordings could be coming to a social media near you soon..????,, My thoughts…????…Pro-rata probably the dearest “care” company in the ……….. Improvement to patients:-
    dignity; crossed contamination washing; Not to rush the care; trained staff with inexperienced staff.