Cairn Brae Dental Practice

1 reviews

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2 Maldon Road

01376 501688

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1 review from the local community

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#14 of 237 Dentists services in Essex

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Cairn Brae Dental Practice Feedback

  1. Good Dental Work! Kept Waiting Too Long

    My husband and I used Cairn Brae for many years, but have changed to another dentist in Witham. Whilst Cairn Brae retained a numb of NHS patient , [I felt that…edited by HWE] it became more and more obvious they did not want us and preferred private patients. We were kept waiting for over half an hour every time, even if it was an 8.30am appointment and on one occasion the dentist had said hello to me at 8.30 am in the waiting room, then went upstairs where he could be heard talking to staff and the sounds of coffee being made. I listened to their chit chat for over half an hour before he came back down and deigned to see me, without even apologising for keeping me waiting. I did complain at the time that my time was precious and not his to waste, I was there on time and should not be ignored at whim like this.
    It was the last time I went there. The new dentist is pretty much on time, we all understand that sometime emergencies occur, but Cairn Brae were disrespectful of their patients time.