Mental health

Basildon Mental Health Unit

5 reviews

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Basildon Hospital
SS16 5NL

0300 123 0808

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5 reviews from the local community

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#13 of 52 Mental health services in Essex

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Basildon Mental Health Unit Feedback

  1. Nightmare experience

    I was somewhat forced to say I would ‘voluntarily’ enter this assessment unit, as the mental health staff at the hospital I was admitted to said that if I didn’t, I would be sectioned! I had assumed that a mental health unit would be a nice, quiet, relaxing place – how wrong was I! You are given a room, with only a tiny bed, a chair and a small chest of drawers. You are not allowed to close the door so staff can just come and check you at any time. It felt like a prison and that I was being punished. There were people shouting and swearing through the night, which really scared me. They don’t allow you to keep phone chargers or laces, in case of self harming. The food was disgusting. I kept asking every member of staff I saw to get me a doctor/consultant that I could speak to. They just kept fobbing me off, nobody came – until the next day when I asked one kind man who worked there. He eventually came to my room with a lovely female psychiatrist. They sat and talked to me and listened to me. I explained that I would not last long in there, the stress of it would send me spiralling downwards. Thankfully, they believed me and decided to allow me to be released within the hour. I WOULD NEVER EVER WANT TO GO THERE AGAIN. IT IS A PLACE OF NIGHTMARES! I cannot see how anybody can “get better” in a place like that.

  2. Drugs, alcohol, self harm, assault

    My mum had been an inpatient here on many occasions, during these stays of respite I visited nearly each day.
    I witnessed people drinking disguised alcohol,
    one patient told me he bought cocaine into the unit by hiding it in his anus.
    I witnessed a lady trying to hurt her wrists with plastic cutlery
    (i informed the staff on each occasion of what I’d witnessed)

    Also whilst my mum was on this unit she was pulled around the floor by another patient and also had £25 stolen from her. I attempted to take this up with the unit staff who shut me down each time.

  3. Very poor

    Get no help feel very let down

  4. Disgraced Themselves

    This service was in the news recently, for the abuse and exploitation of Patients. So apparently the Mental Health Service cannot identify sociopathic tendencies when it is hiring its own Staff. This has led to a loss of Faith in both the ability of the NHS to provide Mental Health Care, and in the underlying theoretical basis for establishing the presence of Mental Illness. Treat the Patients like Human Beings.

  5. Staff don't help anyone, speak unintelligably

    Stayed here on a section 28 for 4 days, worst experience of my life. Staff didn’t do anything to keep patients safe. Managed to get out but feel sorry for those being abused in this manner. It’s like an old lunatic asylum. Disgraceful.