GPs

Ballards Walk Surgery

2.0
1 reviews

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Address
49 Ballards Walk
Basildon
Essex
SS15 5HL

Contact
01269 542901
www.ballardswalksurgery.nhs.uk

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1 review from the local community

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#27 of 229 GPs services in Essex

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Ballards Walk Surgery Feedback

  1. cant get to book a doctor apt

    new system of booking a appt to see dr is awful. have to start calling at 8 am only to speak to a receptionist who asks whats wrong then decides if a dr will call you back. this can be at any time after 10 am so yu have to be free all day to take call ,not suitable for patients who have to work mon to friday 8.30-6pm .so far i have not been able to make a appt . was tld to book online but that now is still only for a phone call . awful. easier booking system for patients who work 8am -6 pm .im not allowed to have private calls at work nor do i wish to speak to a doctor in front of my co workers ! so ive been unable to make a appt to see dr since april this year . not at all acceptable service . Staff to have a kinder and more understanding approach to patients and not be so cold when dealing with them