Spotlight On...
North East Essex
Healthwatch Essex Information Service helps people across the county understand and access health and social care services.
Below is a summary of the top ten topics raised by callers from October – December 2024 about services in North East Essex, an area which forms part of the Suffolk and North East Essex Integrated Care System. For more details, please get in touch with the Information Service: call 0300 500 1895, text 07712395398 or email [email protected].

‘Since my mum was discharged from hospital her mobility and care needs have exceeded our ability to look after her. She needs a care home. She has no assets or savings at all. I really need some advice about who pays for a care home, and does she get a choice of where she goes? ’
North East Essex Caller
‘Can you please help me navigate what options I have for an assessment of neurodiversity for my eight-and-a-half-year-old son? I suspect he might be AuADHD (autism and attention deficit hyperactivity disorder) but I am not sure. The school have agreed to support us with evidence on their side, but they are not offering guidance on providers, and it feels like an impossible maze.’
North East Essex Caller
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