North East Essex

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North East Essex

Healthwatch Essex Information Service helps people across the county understand and access health and social care services.

Below is a summary of the top ten topics raised by callers from January – March 2024 about services in North East Essex, an area which forms part of the Suffolk and North East Essex Integrated Care System. For more details, please get in touch with the Information Service: call 0300 500 1895, text 07712395398 or email [email protected].

0%
GP Complaints
0%
Mental Health
0%
Hospital Complaints
0%
Alzheimer’s & Dementia
0%
Carers
0%
Hospital Discharge
0%
Home Care
0%
Dental
0%
Elderly Support
0%
Aids & Adaptations

‘Mum is coming to live with us. She lives on her own at the moment but realises she has started to lose her balance a fair bit and it’s scaring her. Both my husband and myself work full time and I guess I’m trying to see what hurdles we will be facing and trying to be prepared as much as we can be before she moves in and I’ve no idea where to start.’

North East Essex Caller

‘I am looking for some advice regarding my mum. She currently lives in a care home which she funds herself. What will happen when her funds go below the threshold, will she be able to stay where she is? I am concerned that she will be affected badly if she is forced to move as she is happy where she is. Can care homes put up charges as much as they like?’

North East Essex Caller

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