Spotlight On...
West Essex
Healthwatch Essex Information Service helps people across the county understand and access health and social care services.
Below is a summary of the top ten topics raised by callers from October – December 2025 about services in West Essex, an area which forms part of the Hertfordshire and West Essex Integrated Care System. For more details, please get in touch with the Information Service: call 0300 500 1895, text 07712395398 or email [email protected].

‘I was taken into hospital, and the staff were friendly, but I spent 34 hrs in a corridor which was horrendous.’
West Essex Caller
‘I don't think anything went well with regard to the support after discharge from hospital. I was promised a care package to be put in place, but nothing actually was. My discharge papers only listed the medications I take and when/how to take them.’
West Essex Caller
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