Mid Essex

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Mid & South Essex

Healthwatch Essex Information Service helps people across the county understand and access health and social care services.

Below is a summary of the top ten topics raised by callers from October – December 2023 in the Mid and South Essex Integrated Care System. For more details, please get in touch with the Information Service: call 0300 500 1895, text 07712395398 or email [email protected].

0%
GP Complaints
0%
Hospital Complaints
0%
Mental Health
0%
Carers Support
0%
Dental
0%
Elderly Support
0%
Neurodiversity
0%
Aids & Adaptations
0%
Benefits & Finances
0%
Housing & Homelessness

‘My problem is the same as everybody else’s. You can never get through to the doctor’s surgery, unless you’re prepared to wait at least 45 minutes for an answer, only then to be told there’s no appointments available and can you ring the following day!’

Mid and South Essex Caller

‘My father was moved to the discharge lounge at 1pm in the hospital. By 6.30pm he had still not been picked up to be taken home. When I rang the transport agency, the call hander very unhelpful, saying they did not know if transport would happen that day, and that unless a relative picked him up, my father may have to stay in a chair overnight and then be transported the following morning.’

Mid and South Essex Caller

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