Mid Essex

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Mid & South Essex

Healthwatch Essex Information Service helps people across the county understand and access health and social care services.

Below is a summary of the top ten topics raised by callers from January – March 2026 in the Mid and South Essex Integrated Care System. For more details, please get in touch with the Information Service: call 0300 500 1895, text 07712395398 or email [email protected].

0%
Hospital Complaints
0%
GP Complaints
0%
Hospital Discharge
0%
Carers
0%
Mental Health
0%
Elderly Support
0%
Alzheimer’s & Dementia
0%
Neurodiversity support
0%
Housing & Homelessness
0%
Learning Disabilities

‘In all I spent approximately 8 hours in a hot sweaty, noisy, dirty smelly, packed, claustrophobic waiting room at the hospital to then be sent home with totally wrong medications, with absolutely no checks carried out to see if these medications worked or suited me. When I relayed this experience to my surgery, they actually apologised for sending me there. I have absolutely no trust in this hospital whatsoever!’

Mid and South Essex Caller

‘The gynaecologist I saw did not listen to me. It was like he had already made up his mind before I entered the room what he wanted to do. I was told I was too old to have children (I’m 43 and don’t have children) and that the best course of action was endometrial ablation- which would mean I wouldn’t be able to have children. There was no patient choice, no informed decision making. I was totally distraught; I was given a leaflet and told I was being booked for a scan and then dismissed.’

Mid and South Essex Caller

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