Spotlight On...
Mid & South Essex
Healthwatch Essex Information Service helps people across the county understand and access health and social care services.
Below is a summary of the top ten topics raised by callers from January – March 2026 in the Mid and South Essex Integrated Care System. For more details, please get in touch with the Information Service: call 0300 500 1895, text 07712395398 or email [email protected].

‘In all I spent approximately 8 hours in a hot sweaty, noisy, dirty smelly, packed, claustrophobic waiting room at the hospital to then be sent home with totally wrong medications, with absolutely no checks carried out to see if these medications worked or suited me. When I relayed this experience to my surgery, they actually apologised for sending me there. I have absolutely no trust in this hospital whatsoever!’
Mid and South Essex Caller
‘The gynaecologist I saw did not listen to me. It was like he had already made up his mind before I entered the room what he wanted to do. I was told I was too old to have children (I’m 43 and don’t have children) and that the best course of action was endometrial ablation- which would mean I wouldn’t be able to have children. There was no patient choice, no informed decision making. I was totally distraught; I was given a leaflet and told I was being booked for a scan and then dismissed.’
Mid and South Essex Caller
Latest News in Mid & South Essex
Overwhelmed
20th April 2026
Say Hello to our Team in April
7th April 2026
A visit to the Cancer Wellbeing and Information Centre
7th April 2026
The Importance of Being Heard
7th April 2026
Tribute to Joan
19th March 2026
Say Hello to Our Team in March
27th February 2026
Rachel’s Story
24th February 2026
