Spotlight On...
West Essex
Healthwatch Essex Information Service helps people across the county understand and access health and social care services.
Below is a summary of the top ten topics raised by callers from January – March 2026 about services in West Essex, an area which forms part of the Hertfordshire and West Essex Integrated Care System. For more details, please get in touch with the Information Service: call 0300 500 1895, text 07712395398 or email [email protected].

‘We have attended the hospital on many occasions due to my Mums falls and being on blood thinners. She needs a Head CT scan as is always hitting her head. It’s not acceptable at the age of 92 to have to spend 12 hours on uncomfortable seats with very little care, treatment or compassion.’
West Essex Caller
‘I believe my GP surgery is struggling to treat me having Autism. I have depression and anxiety and recently my partner passed away but I am struggling to understand if / how my ASD and mental health is related etc, and it seems whenever I speak to the GP their answer is to increase the dosage of my tablets which is all very confusing and disappointing.’
West Essex Caller
Latest News in West Essex
Say Hello to our Team in April
7th April 2026
A visit to the Cancer Wellbeing and Information Centre
7th April 2026
The Importance of Being Heard
7th April 2026
Tribute to Joan
19th March 2026
Say Hello to Our Team in March
27th February 2026
Rachel’s Story
24th February 2026
When Words Stop: A Baseline Shift
23rd February 2026
