Dentists

Barbara Castle Dental

2.5
2 reviews

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Address
Barbara Castle Health Centre
Broadley Road
Harlow
Essex
CM19 5SJ

Contact
01279 246816
www.bcdp.co.uk

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2 reviews from the local community

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#26 of 237 Dentists services in Essex

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Overall Rating*: (Terrible to Excellent) Terrible Excellent

Staff (Terrible to Excellent) Terrible Excellent

Facilities/environment (Terrible to Excellent) Terrible Excellent

Treatment and care (Terrible to Excellent) Terrible Excellent

Accessibility/waiting times (Terrible to Excellent) Terrible Excellent

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Barbara Castle Dental Feedback

  1. Very good

    I am really happy with my dentist here. t
    The facilities are a little cramped, but the care us excellent. The reception staff have always been helpful. The down side is the last couple of times I have had to call them getting to speak to someone has been difficult although eventually they did call me back and was very helpful.

  2. Receptionist unprofessional

    I didn’t even get the opportunity to ask a question at Barbara Castle Dentist as I was shot down by receptionist saying he was at lunch.
    I wanted to ask for advice but he was having none of it, he put up he’s ✋ said I’m at lunch come back @ 1.30 pm.
    He was abrupt & rude said he was very busy.
    There were no other customers.
    If he was at lunch then he should move from main desk of reception area so that people are not going to approach.
    Maybe someone who IS NOT AT LUNCH should cover reception area to take potentially new customers. Or to answer a question.
    This guy didn’t even ask if I had appointment even though I just wanted to ask a question.
    I found him very rude & not at all helpful. No compassion & definitely no manners to the vulnerable.
    I am elderly lady who lives on oxygen & I was on my mobility scooter when I ALMOST approached the reception to ask a question.